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Feature requests
Let us know which features would help you with social monitoring
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Reddit Comment Search
Currently we look for keyword mentions in Reddit post headings and body. We are working on also including Reddit comments which are a treasure trove of product requests, questions, etc.
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14
Send monthly analytics email
How many times brand name was mentioned How many times competitor keyword was mentioned How many times industry term was mentioned
2
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7
Wehbook to receive instant alerts with the data and meta data including relevance score
We don't use Slack; we use Teams and a few other channels to communicate internally. We work with several outsourced AEs to set up meetings. We push these alerts to these channels, and partners help book more qualified leads.
2
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2
Email digest to breakdown into 3 sections: Own brand, competitor, Industry term
This will help with digesting the information and making sure that especially brand mentions are not missed.
3
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complete
3
Slack notifications to support multiple channels
Choose different channels for different keywords. For example, have brand mentions go into one channel vs. competitor mentions and Industry terms in another.
3
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3
Include more relevance settings for notifications
Currently you can toggle between high relevance only and all posts to be sent to you as a notification. We want to add that you can choose any of High, Medium, or Low relevance.
3
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2
Fix sidebar spacing
The logo at the top and the mentions tracker at the bottom are cramped for space.
2
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1
Mark posts as Bookmarked and Engaged
So that you can easily see if a post is previously replied to or now, as well as save a post for later we want to add the option to bookmark a post as well as mark a post as engaged with.
1
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complete
1
Add High, Medium, Low filter on feed page
Right now you can sort by relevance, but we want to introduce a filter so that you can choose to see any of High, Medium, Low relevance posts
3
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complete
1
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